Important notice for customs clearance delay for customers from the following U.S. states

Posted by Victor Li on

Recently we found that most packages shipped to California (CA), Nevada (NV), Utah (UT), Arizona (AZ), Idaho (ID), Colorado (CO), New Mexico (NM), Florida (FL) via USPS will be stuck at the Los Angeles International Service Center (ISC LA CA) or Miami International Service Center (ISC MIAMI FL) for long time customs inspection and customs clearance. HOWEVER, based on our previous experience, we confirm DHL can always pass through customs smoothly and complete delivery quickly. So, in order to ensure your order passes through customs smoothly, all customers from these U.S. states (CA, NV, UT, AZ, ID, CO, NM, FL) mentioned above PLEASE choose DHL Express shipping method when checking out. In this way, your order will arrive faster and safer (about 3-7 Business Days), and we have 100% successful delivery rates through DHL.

Otherwise, all consequences are at your own risk if you choose any other shipping method. If your order is stuck in United States Customs, we can assist you in customs clearance, but the final result will be borne by you.


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