Since we ship randomly from two warehouses (US and Canada) based on actual stock distribution, please allow about 7 to 14 business days for shipping.
Within the estimated "Shipping Time" frames below, you just need to wait patiently, and without frequently asking about your package status. Please be assured that your package will NEVER be lost! In our experience, it ALWAYS arrives, without a single exception. We appreciate your patience!
SHIPPING TO USA, CANADA, UK, AUSTRALIA:
| Shipping Methods | Cost | Shipping Time |
|---|---|---|
| Standard Shipping On Orders Over $29.99 |
Free | 10-14 Business Days |
| Standard Shipping On Orders Under $30.00 |
$5.99 | 10-14 Business Days |
|
Insured Standard Shipping (protect against loss or damage during transit) |
From $9.99 | 7-14 Business Days |
OTHER COUNTRIES:
| Shipping Methods | Cost | Shipping Time |
|---|---|---|
| Standard Shipping On Orders Over $29.99 |
Free | 14-20 Business Days |
| Standard Shipping On Orders Under $30.00 |
$5.99 | 14-20 Business Days |
|
27 European Union Countries (NOTE: the SHIPPING of all 27 EU countries includes SALES TAX) |
From $5.99 Based on weight (automatically calculated at checkout) |
7-14 Business Days |
Warm Tips:
- Business Days are excluding Saturdays, Sundays and Public holidays. Due to our inability to control the transportation, the arrival time will be different according to the actual situation. All our shipping times are therefore guidelines only and specific delivery dates are not guaranteed.
- You are free to choose the shipping method at checkout, the Standard Shipping and Expedited Shipping charges may be different based on your country and region, the shipping costs are calculated automatically on the checkout page.
- Import duties, taxes or customs fees are not included in the item price or shipping charges. These charges are the buyer's responsibility. Please verify with your customs before purchase.
After your order is complete, it takes us 1-3 Business Days to process your order and get it ready for the shipping center. The time frame for order delivery is divided into two parts:
- Processing time (1-3 Business Days): Order verification, quality check, and packaging. All orders are sent to our warehouse for dispatch within 24 business hours after the order is placed. The warehouse and logistics company process the orders within 1-3 Business Days.
- Shipping time: It refers to the time that takes for items to be shipped from our warehouse to the destination. It usually take about 7-20 Business Days to reach your door.
Please note the Shipping Time does not include Processing Time before shipment, please see the chart below to help you understand how your order works.
When your order is dispatched we'll send you an email with your tracking details so you can follow its journey.
- Don't worry if the tracking system shows No results or Not found, just try again in a few days, because it may take 3-5 days to reflect in the tracking system, although the package is already on it's way.
- Also don’t worry, if the status of the package keeps showing: "Pre-Shipment", it doesn’t mean that we didn’t send your package, in fact your package has already been shipped out at this time, but sometimes the USPS tracking system is not updated in time, there is a situation that often happens: Many days the status of the parcel does not have any updates, then suddenly the parcel status is continuously updated, and the parcel arrived suddenly in the United States and is ready to deliver.
- In any case, don't worry anything, we are honest and reliable manufacturer, we have a delivery guarantee on all orders, if have any shipping accident in transit, we will bear all the responsibility. From the day the package is shipped out, if more than 30 Business Days you haven't received your package, we promise to re-send your order FOR FREE; if more than 45 Business Days you haven't received your package, we promise to issue a refund/ store credit at that time.
